One Experience At A Time
70% of people are disengaged at work.
Does a disengaged team provide a quality Customer experience?
If your team is happy at work, they...
...are 85% more efficient.
...are 55% more effective.
...deliver 42% better customer service.
...stick around 2x longer than unhappy teams.
Too 'touchy feely' for you?
Looking for financial benefit?
Each disengaged employee costs $3400 for every $10,000 in salary.
An engaged workforce = +147% EPS
A disengaged workforce = -2% EPS
The behaviors of your team drive the experiences
of your Customers.
Experiences evoke emotions.
Emotions drive decisions.
How do the behaviors of your employees drive the experience of your Customers?
How does the experience of your Customers drive revenue?
What is the difference in your Customers' experience when working with an engaged employee vs. a disengaged employee?
The good news?
Not knowing the answers to these critical questions is common.
The bad news?
Not knowing these answers is detrimental to your top and bottom line.
Engagement = Productivity
Want to learn more? Leave your information below and one of our consultants will contact you to schedule an initial discussion about how we may help increase productivity for you and your organization. Or, feel free to Contact Us directly via phone or email.